FAQ's
General
We are open Monday thru Friday 8 am to 6 pm. If you need us outside of those hours we suggest you call us to see if we can stay late or open early in order for you to be able to pick up your job or meet with us.
We do have this option in specific situations, especially for large construction sites that need prints almost on a daily basis. We also have larger corporate clients that are setup with with NET 30 accounts. If you would like more information about the requirements for a net 30, then please call us and request our credit application.
We would like to think so for the most part. The only one that seems to have an attitude problem occasionally is our VP of Morale – Merlin.
We can print most files, but encourage sending PDFs
While we strive to provide you prints in any size, sometimes files are not setup to be printed in larger sizes and cannot be enlarged because they become blurry and unfocused. If you have questions about printing your file to a special size, please contact us and we will let you know.
We provide an upload form on this site that will let you send us individual documents or a compressed file (zip or rar). Please note that depending on the file size(s) and you connection speed, it can take some time for the files to finish uploading. Once you’re upload has completed, you will be taken to a thank you page. Until then, please make sure to keep your browser open and on the upload page.
Jobs uploaded or dropped off before noon (EST) are normally ready same business day. However, depending on our current que it may not be ready until the next business day. If you absolutely need your job same day, we charge a rush processing fee and rush delivery fee where applicable.
Pricing can vary based on size, color, binding, type of paper, and so on. We suggest you contact us for more information on pricing. You can also inquire about our bulk purchasing program.
Products
Unless specified, all products are original equipment manufacturer produced. We distribtue for multiple manufacturers, including HP, OCE, Ricoh, Xerox and Canon.
Yes we do, in fact we carry about 20 thousand products, if you need something specific we do recommend that you call us at 215-368-8900 and inquire about the specific product you are looking for.
We do carry a very limited amount of inks and toners for desktop printers. Most of our inks and toners are for wide format printers and plotters.
We provide an upload form on this site that will let you send us individual documents or a compressed file (zip or rar). Please note that depending on the file size(s) and you connection speed, it can take some time for the files to finish uploading. Once you’re upload has completed, you will be taken to a thank you page. Until then, please make sure to keep your browser open and on the upload page.
Jobs uploaded or dropped off before noon (EST) are normally ready same business day. However, depending on our current que it may not be ready until the next business day. If you absolutely need your job same day, we charge a rush processing fee and rush delivery fee where applicable.
Pricing can vary based on size, color, binding, type of paper, and so on. We suggest you contact us for more information on pricing. You can also inquire about our bulk purchasing program.